A recent order by the District Consumer Disputes Redressal Commission-VI, New Delhi in CC No. 325/2023 – Rishabh Jain v. DS Dosa Factory Pvt. Ltd., it was observed that "The seller cannot pass on expenses of packing charges to the consumers. Packing charges is considered a part of the seller's responsibility to deliver the product in a condition suitable for consumption. The consumer should not be burdened with additional expenses beyond the cost of the product itself."
